We hire the right people for the right job! Candidates must demonstrate the required skill sets we are seeking. Additionally, we look for people who are collaborative for optimal working conditions and client satisfaction. One of our quality control practices includes a quarterly interview with clients to facilitate feedback on our services.
We typically follow defined CMMI (Capability Maturity Model® Integration) software development processes to ensure best processes are documented and well executed. CMMI® models are collections of best practices that help organizations to improve their processes.
We also utilize the ISO 9000 guidelines for Quality Control Principles and Problem Resolution.
Within the ISO 9000 Quality Management System philosophy lies the Process Approach. This approach considers the interaction between processes and the inputs and outputs that tie them together.
Agile Management and practices are longtime Practioners of ITIL IT Serverice Management Framework
In a recent survey conducted by a 3rd party, Agile scored very high in customer support, reliability, and overall performance.
CPARS Results
- Quality:Exceptional
- Schedule:Exceptional
- Cost Control:Exceptional
- Management:Exceptional
- Small Bus Subcontracting:Exceptional
- Regulatory Compliance:Exceptional”
IN RECENT CPARS RESULTS ON 2 DISTINCT SUBCONTRACTING PROJECTS AGILE RECEIVED GOOD OR SUPERIOR RATINGS ON 9 OF 9 QUALITY METRICS.